Jaquar — flush leakages etc

Dear team,
I am really disappointed with the service rendered by m/s jaquar's personnel!
The area incharge of mumbai had committed to me yesterday that my complaint woud be attended before eod! But till now nobody has visited nor called!
Kindly attend the complain at the immediately.

From: b. Vikram. Rao
Sent: 18 april 2018 14:15
To: [protected]@jaquar.com
Subject: re: not responding to my complaint - reminder 2

Dear team,

This is to inform you that the technician had called me yesterday approximately 4.00 pm. At that time i was not at home. I had requested him to come by 7.00 pm. He expressed his inablity to attend to the call at that time and suggested a time on the next day, i. E, today. I had given him the time of 10.00 am and he agreed to call at that time and fix the appointment for a suitable time during the day. Today i have arranged for my son to be at home specifically for this purpose. Till now he has not reached to rectify the problem.

Please note that there is continuos mild flow of water in flush in one of the bathrooms. If the problem is not rectified immediately it can become much bigger leading to unnecessary expenditure for me.

It is now 6 days since i have logged the complaint on the website and water is simply wasting away.

Kindly arrange for the technician at the earliest.

From: b. Vikram. Rao
Sent: 13 april 2018 17:02
To: [protected]@jaquar.com
Subject: not responding to my complaint

I have logged a complaint on your website yesterday morning. It is with regards to leakage in various jaquar fittings in 3 bathrooms in my flat.
The address is as follows:
B vikram rao,
806/806, shivalik tower,
Near thakur polytechnic,
90 feet road, thakur complex,
Kandivali (East), mumbai 400101.
Kindly advise me when you will be sending the technician to check the problem.