[Resolved]  Jaquar — health faucet flushing system-573

Address:

Flat No.I-213,Piyush Heights Sector-89, Faridabad, Haryana, 121002

I purchased a health faucet flushing system 573 for rs. 1320/- on 21/12/2016 vide bill no. 13438 from parnami sales corporation, nit, faridabad. The product has a warranty certificate of 10 years. But i regret to point out that the product is not working properly from the very beginning and despite 4 times visit by your technicians it has not been set right.
Now the technician of your company has asked for amt. Of rs. 975/- for replacement of the pipe.
In this regards, i will like to state that a reputed company like jaquar is asking to pay the customer for the product which is still under warranty and is not working properly from the very beginning and have a manufacturing defects
I, therefore, request that the defective piece be replaced with a new one without any charge, keeping in view the standard and quality of the product of jaquar.