[Resolved]  Jaquar — Indore branch not ready to give replacement for defective sink tap

Address:Ratlam, Madhya Pradesh, 457001

Sir,

I have been following up with Jaquar, Indore for the replacement of defective Sink tap i purchased in Feb17 in Ratlam (Usha Nainani). Despite of agreeing to the fact that it is defective piece they have sold to me, they are not ready to replace as they don't want to bear the cost of defective piece, instead they want me to bear its cost. Please help escalating this to Jaquar management and assist.
Thanks
Manish Kumar
[protected]
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Jul 19, 2017
Complaint marked as Resolved 
Jaquar customer support has been notified about the posted complaint.
Verified Support
Jun 09, 2017
Jaquar Customer Care's response
Sorry for the inconvenience caused. Please provide your contact number & address details (& Service Call number, if you have registered service call for it) by email communication on [protected]@jaquar.com, enabling us to take-up further for resolution assistance
Verified Support
Jun 14, 2017
Jaquar Customer Care's response
Sorry for the inconvenience caused. Please provide your contact number & address details (& Service Call number, if you have registered service call for it) by email communication on [protected]@jaquar.com, enabling us to take-up further for resolution assistance
Complaint comments 

Comments

Kitchen taps leakege continues when it is used by ...some blockage in taps.

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