We have purchased Jaquar santiware for our entire building. Based on my personal experience with them I wouldn't recommend them to anyone. They are pathetic bunch of cheaters who never take responsibility for their mistakes and would lie balantly on your face to cover their mistakes.
Here is the background. We purchased body jets for master bath and called jaquar for guidance/drawing/installation of body jets. Jauqar technicians visited site, gave drawing. We called them agai n to inspect and get their approval before packing the wall with tile. After getting okeyd by Jaquar technician we packed the wall with tiles, installed glass partitions. Now when body jets are not working they say that there is an issue with the drawing/pipeling and have to break open tiles, glass partition.
When asked how they could be so irresponsible, the lies start coming. Intially they argued they have never visited our site and gave guidance. When we showed proofs they start another lie that they have given correct drawing but our plumber installed it wrong. When asked about second site visit and approval to pack they start lies again saying that they have never visited second time and gave approval. We asked for call records and then they accept that they came to site and start another lie that pipelining wasn't compelted when they visited site. We have proofs to show that pipeline work was indeed compelted before their approval visit they start another lie and take about solution to the problem which is to break open tiles, galss partition. But they wouldn't take responsibility for their mistake.
The technicians, their supervisors are extremely rude towards their customers and they blantly lie to customers to save themselves
I would never recommend anyone to use jaquar. I will purse this matter legally as well if no proper response and apology is tendered by Jaquar. Was this information helpful? | 
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