Jaquar — Jaquar shower diverter

I am using jaquar shower diverter and i am highly disappointed. Its being only a week that i start using it, it is getting close on its own. After invested in such a reputed company, initially i was happy that i will have a nice experience but the moment i start using it, i start losing trust.

I bought many products for my bathrooms but for my other area i am not interested in buying anymore.

If in a week i have this experience, i am not sure how it gonna be for coming weeks.

I tried to get in touch with customer care several times, but i failed to get in touchwith anybody to resolve my issue.