Jaquar — jaquar taps & fittings

Dr.UK

from Delhi, Delhi

Oct 30, 2019

Address: 35,36 Baba foundation, Gurusamy road, Nolambur, Chennai, Tamil Nadu, 600095

Dear Sir,
I registered my complaint last month through this forum. I have reported about rusted and bubbled Jaquar fittings and taps. I have noted the Jaquar service team's response in this site. I have e-mailed my address and details of problem once again to their e-mail address. Till now they have not replaced the rusted jaquar taps & bubbled fittings. Now six months over from the date of complaint to them. Kindly do the needful.

With Regards,
Dr. N. Uthayakumaran

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Jaquar customer support has been notified about the posted complaint.

Verified Support

Nov 01, 2019

Jaquar Customer Care's response Sorry for the inconvenience caused. Please provide your contact number & address details (& Service Call number, if you have registered service call for it) by email communication on [protected]@jaquar.com, enabling us to take-up further for resolution assistance

Dec 10, 2019

Updated by Dr.UK Till now no action for replacement of rusted jaquar taps. Jaquar service team not bothering about consumers problem. I don't know how to tackle this.

Dec 24, 2019

Updated by Dr.UK Till now no action for replacement of rusted jaquar taps and fittings. Please suggest what action we can take to reach this to next level to make them understand.

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Comments

Dr.UK

from Delhi, Delhi

Nov 7, 2019

Dear Sir,
No response till now from Jaquar service team even after sending the address and mobile number through email to their email address. I reported in this forum twice in this six months but there is no proper answer or action from them. Kindly advice me how to proceed further against their poor service.
With Regards,
Dr.N. Uthayakumaran