Jaquar — Jaquar water heater been complaint for 2 months and still the company hasn't resolved it | |||
My water heater stopped working and i raised a sevice call on 16th July. A person from the service centre came and told its the complaint with chord and went and on another day he came and replaced it. I had to spend 200 rs for hiring a person to demount it from wall and remount it after repair. But by that day evening it again stopped working. So on 28th July i raised another complaint for which the same person called up told me it would be the complaint with power plug. So i hired an electrician and checked wiring and there was no complaint. To ensure I asked him to replace the power plug eventhough he said it is working fine. But there was no action from jaquar service centre. So i called them up and they said the complaint was cancelled. So on 16th August another complaint was raised for which action was taken on 31st August. Similar to first time he came and replaced the chord wire for which i spent another 200 rs for demounting and remounting. But after sometime it again stopped working. I have already spend around 1000 rs for hired labour and still no result even after 2 months. Was this information helpful? | |||
Jaquar customer support has been notified about the posted complaint. | |||
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