Jaquar — kitchen tap leaking and no response

Address:

Kottayam, Kerala, 686123

Taps are leaking and after months of continuous calling a person from jaquar came and checked the tap. He said there is a crack inside the tap and he cannot fix it. We got a description from him in written form as well stating same. He escalated the issue and it's around 2 months but no updates.
We plan to reach out to consumer court if still there is no response hence will be great if service can be provided by the company before making it too complex

Thanks
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