Jaquar — Pathetic service from reputed company jaguar

Address:560078

We called the helpline number of jaquar[protected] for service request for the jaquar fitting dispenser problem as on 2-apr and the service desk told us it will be rectified by 24 hours.
Even after 48 hours nobody turned up and finally a service person called me for the address and location was provided to him
The service person never turned up and after a week a customer executive calls me asking about the service done by the service engineer and it seems the ticket was closed because the customer was not available.
Again, i raised a new request # 245037 on april 19th and yet to see a service person resolving the issue.
Was this information helpful?
No (0)
Yes (0)
Jaquar customer support has been notified about the posted complaint.
Complaint comments 

Comments

Jaquar — Poor quality of products

I have installed Jaquar accessories in my bathrooms and i have been using them for the last 3 years.But unfortunately, even after continous servicing, the knob of the diverter comes out and even the cistern tanks have started to leak.I am not at all satisfied with the company and would not recommend it to anybody.

Jaquar — health faucet leakage

health faucet is leaking continously and lot of water is gettng wasted

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Jaquar
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    24%
    Complaints
    1645
    Pending
    76
    Resolved
    361
    Jaquar Phone
    +91 12 4474 6800
    Jaquar Address
    Plot no 306, Udyog Vihar, Phase II, Gurgaon, Haryana, India - 122016
    View all Jaquar contact information