Jaquar — Pipe fittings

Address:

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I have taken newly constructed flat from builder with jaquar pipe fittings with ten years warranty for complaints no charges for anything. yesterday i made complaint to customer care for water leaking from one tap.service fellow came for repair and told that washer is to be replaced and i have to pay rs 330 for washer.where is the warranty for 10 years?it is cheater company boasting for 10 years warranty to builders and subsequently to persons buying new property.