Dear Sir
I purchased Jaguar bathroom fittings in 2017 & soon I started facing problem in the plating qualty. Due to some grains & rust type problem, the taps etc looks to dirty & spoils looks of the bathroom.
I had complained many times but servicing engineer is some how not paying proper attention to this problem. Why only in some fittings such problem is faced whereas other fittings are in perfect condition.
I have run from pillar to post by sending mails, complaining at toll free numbers, contacted area service technician, dealers but except false assurance nothing has been done to resolve the issues.
The bathroom mixture knob moment gets harder during hot water supply
The washbasin mixture plating has been pealed of. To get proper normal water supply we have to turn the knob 3 times where as hot water supply starts with half turn.
Secondly, the geyser hot water supply line is connected to water mixture in the bathroom & also to the mixture on the washbasin.
Right from date of purchase, I have many times complained that when center knob of bathroom mixture is closed the water flow is stopped in bathroom mixture but hot water does not come in washbasin mixture unless hot water supply knob of bathroom mixture is closed.
I am unable to understand why hot water supply in washbasin mixture is stopped when hot water supply knob is open but centre knob of bathroom mixture is closed
At one time, we are unable to get hot water supply in both bathroom & washbasin mixtures.
This mystery is still unresolved since date of installation. I am unable to understand that how hot water supply in washbasin mixture is linked to mixture of bathroom.
Pictures of bathroom & washbasin mixtures are also attached.
Please get the problem resolved urgently
Regards
Vasu
3C 244, Faridabad
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