Jaquar — Poorest Services, irresponsible

I have purchased a health faucet from a local Jaquar dealer in Indore some time back. Since then almost every 3 months I have to lodge a complaint with Jaquar's very lousy serviced toll free number. This has happened around 7 times, since i purchased the product. Out of various brands available, I shortlisted Jaquar, but didn't know that Jaquar is 'naam bade aur darshan chhote'. This time (around 25 days back) the pipe has high leakage, I contacted toll free number and demanded a free replacement - as Jaquar has provided a faulty product to me. An engineer visited my place around took photographs of my bill (of course, under warranty period) and the faulty product. TILL NOW THE COMPLAINT HAS NOT BEEN RESOLVED, NOR HAS THE TOLL FREE CALL CENTER PROVIDED A COMPLAINT NUMBER.
Was this information helpful?
No (0)
Yes (0)
Jaquar customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Jaquar
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    24%
    Complaints
    1645
    Pending
    76
    Resolved
    361
    Jaquar Phone
    +91 12 4474 6800
    Jaquar Address
    Plot no 306, Udyog Vihar, Phase II, Gurgaon, Haryana, India - 122016
    View all Jaquar contact information