Jaquar — Regarding dents and Scratches on jaquar products and fittings

Address: Jaquar Nagpur

I have purchased a 5 bathroom jaguar fittings from one of your Dealer in nagpur ... the dealer name is Shiv shakti traders.. located on manewada besa road nagpur ... the products include all type of bathroom fittings right from wall hungs to ceramic white sinks and diverter plates and faucet and spouts and hand shower etc ... the dealer has given open box delivery for counter top basins and wall hungs ... but didnot provided any open box delivery for all types of kitchen taps and bathroom taps ... and the dealer told ... that if any taps will be having any issue regarding scratches bring it to me till tommorrow ... then i myself checked all the taps and founded that 17 products which i have received is having dents on it or either having minor scratches on it ... so i taken all those products to the dealer for a replacement ... now the dealer is not helping me out for the replacement ... saying that i have given you 25% disccount on the mrp and i myself have not earned any profits in your sale deal ...now i wont help you out in this scenario ...you your self go and do whatever you can do for your products ... and the dealer was behaving rudely and ... and was letting the customer feel low ...regarding the issues ...infront of other customers office staff and sales persons of jaguar