[Resolved]  Jaquar — removal of ss polish from jaquar tap

Address:

New Delhi, Delhi, 110087

Hi all,
I have purchased jaquar accessories including 12 taps and many other products.
Out of 12 taps i am facing issue with removal of ss polish of 1 taps
And after multiple complaints, i am not able to reach to any conclusion.
Customer care executive is saying that we have sent the pic of defective tap in office and they are saying it is not manufacturing defect so they will not be able to do any thing.
And when i asked to give this me written she said we can not do that.
So as a jaquar user i never expected this from them.
And in my all 12 taps water is coming even after closing the taps, and after complaining executive is saying that it will come for 5-6 min it is not a defect.
So i want to ask jaquar how thye can create such products from which polish is getting removed with in 1 month and water is coming even after closing tap.
I will be very thankfull to you if you will be able to resolve my issues because i am not getting any positive response from customer care.
Below are the details :

Complain number :00474997
Phone number : [protected]