[Resolved] Jaquar — replacement of jaquar light fittings | |||||
Sir, This is b mariyappa, 67, 3rd cross, rajathadri layout, kothnur dinne, bangalore - 560076 purchased all types of jaquar led light fittings worth rupees 1 lakh, from wholesale dealer (City market bangalore during april 2017) for my newly constructed house of two floors. Immediately after fitting, many tubelights, ceiling lights have been burnt and replaced through mr mithun (Service provider of your company). Once in a month one or the other fitting is getting burnt and it is very difficult and inconvenient to approach the service provider. It is also learnt that the service provider is very reluctant to replace the same, time and again. The wholesaler is telling that the company will provide the replacements till two years of warranty and advised to approach the company people. I have been put into lot of inconvenience by purchasing your light fittings for the entire house and i expect your good services by replacing all genuine, durable, good quality light fittings or take back the entire fittings and return the amount i have spent immediately. Failing which i am constrained to approach the legal forum through customer court. Hope you will respond my complaint positively within 15 days. Was this information helpful? | |||||
Jan 3, 2018 Complaint marked as Resolved Jaquar customer support has been notified about the posted complaint. Verified Support Dec 02, 2017 Jaquar Customer Care's response Sorry for the inconvenience caused. Please provide your contact number & address details (& Service Call number, if you have registered service call for it) by email communication on [protected]@jaquar.com, enabling us to take-up further for resolution assistance
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Now the lever moves almost 90 degrees, ideally it is supposed move only 45 degrees.
Please send your technician at the earliest. Our landline number is[protected]
Regards,
Amit Pendurkar