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Jaquar — Shower enclosure - not installed
I have placed an order for 4 shower enclosures for my 4 BHK villa in Chennai. The order was placed on 10th March 2023 through Senbaga Home Depot. Jaquar delivery executives delivered the enclosures on 27 March 2023.
While installing the enclosures, Jaquar technician indicated that two of the four enclosures doesn’t meet the height requirement, though the measurement was taken by a Jaquar executive.
After a week of persuading your executives to install the other two enclosures now they are indicating that another one has also incorrect measurement.
Since then I have been following up with both Senbaga home depot and Jaquar but to no avail. This is really frustrates me as a customer who has invested so much money and trust into your products and services.
I humbly request you to please coordinate with your team and get the enclosures installed as soon as possible. We as a family have so much faith in Jaquar’s quality and customer satisfaction.
Villa 18, Malles Akankssha,
Nookampalayam main road,
Chennai - 600100
Vendor: Senbaga Home Depot
Please let me know if you need any additional information.
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Jaquar customer support has been notified about the posted complaint.