Jaquar — Shower Panel Complaint No 00156393


Complaint registered on 09th January Via complaint number 00057797. The same was closed saying part will come and fitting will be done in due course. However no part was received and no solution provided by the company in the next 18 days. Again had to register same complaint on 27th January Via Complaint number 00156393. Today is 15th February and till date no solution is provided by the company. On enquiring today, was informed that the said part is not available with the company and they can't tell when it will be made available. On constatnt pressing from my end, got a vague answer that it will be available within 1 month. I can't understand how such a company can't provide parts for over 2 months of the products manufactured and sold by them.
Was this information helpful?
No (0)
Yes (0)
Jaquar customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    By clicking Submit you agree to our Terms of Use
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    Jaquar Phone
    +91 12 4474 6800
    Jaquar Address
    Plot no 306, Udyog Vihar, Phase II, Gurgaon, Haryana, India - 122016
    View all Jaquar contact information