Jaquar — taps

Address: 500017

I lodged a complaint with jaquar on 9.11.17 - complaint number 860105. They sent a technician, who removed a part of the tap and took it with him. He said he would bring it back after getting it repaired. He never turned up.in the meantime, i received a message that the complaint has been resolved. I lodged a complaint again on the 16.12.17 - complaint number 965520. They said they would look into the matter. Nobody turned up. But once again, i am sent a message saying that the complaint has been resolved. I called them on 3-4 other occasions. They stopped giving me new complaint numbers. The matter has not yet been resolved. Part of my tap is still missing.