[Resolved] Jaquar — Toilet flush leaking under warranty
N
Nileshraghu
from Surat, Gujarat
Address:
Gurgaon, Haryana, 122050
Website:
www.jaquar.com
I've made complaint for jaquar flush leaking service call reference no. Is 296410 on their customer care toll free number-[protected] on 25 apr 2017. However, when the service person representative (Name tausif) visited on 27 apr 2017 he asked rs. 1600 for part replacement. I even talked to his manager name asraf vohra from happy home service surat. However he informed that company is not providing him replacement so he cannot provide it free of cost. My product is under warranty and so no charge is applicable. I've even made complaint on jaquar website 01 may 2017
Link: https://www.jaquar.com/products/contactus but no action has been taken yet.
Was this information helpful?
No (0)
Yes (0)
Jul 2, 2017
Complaint marked as Resolved
Jaquar customer support has been notified about the posted complaint.
Verified Support
Jun 01, 2017
Jaquar Customer Care's response Sir,
Sorry for the inconvenience caused. We have taken-up your concern with the respective person for resolution assistance
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score. Read more
Post your Comment