Jaquar — two closets got crack in the same place

Address:

Coimbatore, Tamil Nadu, 641017

I bought three nos closets if jaquar from lakshmy ceramics coimbatore. Out of that two got crack in the same places, even after complaining to the company through mail and customer care,. The technician visited and unanimously decided it is not manufacturing defect even after explaining, no response from the company, only they call and tell they will attend and send senior technician. Around rs32000 spent on purchasing. Poor response from jaquar, i doubt whether the higher ups are aware of this problem