[Resolved]  Jaquar — Western commode seat plastic discolouration

Address:Kolkata, West Bengal, 700025
Website:www.jaquar.com/products/contactus

W.C. purchased on 03-07-15 but within 4 months the seat cover started getting discoloured.
Complain ID 215263.
After 1.5 years of the complaint being registered, we were informed that the same had been rejected on frivolous grounds that the consumer had poured harpic on it. When contacted, the customer care team who had in the past mentioned that the seat replacement was on its way, said that "higher management" had rejected the claim.
It is recommended that the same be changed at the earliest.
+3 photos
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Jun 24, 2017
Complaint marked as Resolved 
Jaquar customer support has been notified about the posted complaint.
Verified Support
May 24, 2017
Jaquar Customer Care's response
Sorry for the inconvenience caused. We have taken-up your concern with the respective person for resolution assistance
Complaint comments 

Comments

The band mixture is not working properly. The shower is not stagnant in ise and stops after 2-3 minutes o[censored]se. With this the mixing is also not working in the shower.
This is not efficient to the working
as the shower goes less in accordance
The small pulp to shpwcase the shower doesnt work.
it doesnt remain stagnant even after pulling it.

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