[Resolved] Jaxtakart — battery for my phone | |
I ordered a replacement battery for my phone. They sent the wrong battery. After multiple follow ups by email and phone and after sending them a video proving that it was the wrong battery they agreed to replace it. I sent it back to them which cost me 350rs by courier as not postal service will not handle batteries. They have received the battery but every time i call them they say the concerned department will look into it. It has been over 2 months and i have not heard anything from them. They are also rude when you call them. Was this information helpful? | |
Jan 11, 2020 Complaint marked as Resolved Verified Support Dec 11, 2019 Jaxtakart Customer Care's response Dear Sweta, as per our information your issue is solved and we have already initiated your refund request. Kindly check your registered mail for more information.
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