Jaxtakart — product not yet shipped

Address:

Raigad, Maharashtra, 410203

Have ordered an micromax q417 phone battery on 18/11/2018. But the product did not shipped yet. Behalf of this i have make two compliants also sent. But you people could not read it and could not contact me. What is going over there. If the product is not in your pocket. Kindly refund the amount to me. My product track no for your reference (#376758).