[Resolved] Jeeves Consumer Services — extended warranty receipt not provided to customer by jeeves sec 17 gurgaon | |||||
My name is vandana yadav. I had purchased a 50 inch led tv from flipkart on 24/06/2017. The make of tv was vu and model # was hsok311serial number stesog[protected]an55001. The tv was installed by jeeves, sec 17 a gurgaon (Office phone #[protected]. A 1 year warranty is already provided along with the product ie. Till 23/06/2018. At the time of installation i had also purchased an extended warranty of another 2 years after june 2018 through the installation team mr. Praveen kumar of jeeves whose id # 1577 (His phone is [protected]) for an amount of rs. 4, 350.00 through cheque # 749526 of corporation bank. The cheque was cleared on 29/07/2017. However jeeves customer services has not provided me with any warranty receipt or certificate of this amount and of the extended 2 year period in spite of several requests made by me on their customer care toll free number[protected]. I request you to take up my grievance against jeeves customer services gurgaon on an urgent basis and help me to get an extended warrant card from them from 24/06/2018 till 23/06/2020 so that i do not face any problem in case of product related problem after the normal warranty period. Thank you Vandana yadav H no. 976, sec 14, gurgaon, haryana, 122001 Ph. [protected] Email. Vanda. [protected]@gmail.com Was this information helpful? | |||||
Sep 18, 2017 Complaint marked as Resolved Extended Warranty details have been sent to me now by Jeeves Consumer Services.
Issue is resolved now
Thanks Jeeves Consumer Services customer support has been notified about the posted complaint. Sep 27, 2017 Ca Dharmesh Hirpara's response Till date no one is come for installation
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1 Comment | |||||
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Installation and Demo Scheduled: Installation and Demo for Vu 127cm (50 inch) Ultra HD (4K) LED Smart TV with order id OD[protected] has been scheduled with jeeves consumer services private limited. Your service request number for the same is 7I25-27013FLPKRT-3228014 and will be done by Wednesday, Sep 27, 2017.
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