[Resolved] Jeeves Consumer Services — your service engineer not attended as informed by you to install the lg washing machine and wasting your time for the whole day.

 
3 Reviews
India
 ebrahimkuttypk
Sirs, i purchased a lg washing machine from flipkart and they informed me that the jeeves ' engineer will install the same on 19.10.2017. Later, they themselves preponed the date to 17.10.2017. From today morning (17/10/2017), we are expecting your engineer. At 12.14, we recedived another message from your office intimating the name of your engineer and his phone number. When i contacted the given phone number, he informed me that he is at chengannur and he will attend the case today itself. Myself again contacted at 4 p. M, he was at kayamkulam and he infomed that he will recach alleppey by 6 p. M. We are waiting him for the full day by suspending all our preoccupations. After 6 p. M, your engineer is not attending my calls. I am sorry to record that this is an irresponsible action by a reputed company. Please look into it and do the needful
... [protected]@gmail.com

Complaint marked as Resolved Nov 17, 2017

Complaint Status


[Oct 17, 2017] Jeeves Consumer Services customer support has been notified about the posted complaint.
Verified Support
Jeeves Consumer Services Customer Care's response, Oct 17, 2017
Dear Ebrahim Kutty

Greetings from Jeeves.

Thank you for writing to us.

Kindly share your contact details our concern team and shall respond to you at the earliest

For further assistance,

Please call us at[protected]
Email us at [protected]@jeeves.co.in

Assuring our best of services.
Yours sincerely

Jeeves support
Complaint comments  2 Comments     Updated: Share0Tweet0

Comments

I got delivered bed but the installation not be done it's all ready 17days complete why you people taking too much time for installation a bed if you don't have give good service why you people tie up with
I have not received any message regarding my warranty extension in my flipcark email id [protected]@gmail.com.my warranty policy no. is JPPOFFK207290.

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    Jeeves Consumer Services - your service engineer not attended as informed by you to install the lg washing machine and wasting your time for the whole day.