[Resolved]  Jet Airways — jet privilege reward redemption order

Address:

151103

I made an order on jet privilege reward store on april 03, 2019 and they updated an status with invalid bluedart tracking and seller information on there website. As the tracking number is invalid. I tried to contact jet privilege and the seller via e-mails and given contact numbers. I didn't receive ant positive response since. They ate my 12000 reward points against this order, i'd not received my order yet. Even they gave me invalid tracking number. Jet privilege has not any working e-mail or contact number, where i can contact them and the seller never tried to respond e-mail and call.
Order details:
Order id: [protected]
Product : samsung level-u wireless neckband headphones
Code: prd47400
Article number: level u eo-bg920
Order date : 03.04.2019

Seller details :

Verdical solutions
D-4, bal udhyan road,
Uttam nagar
New delhi 110059
India
Email: [protected]@verdical.in
Phone number: +[protected]

Regards,
Jagtar singh