Jet Airways — Refund of amount | |||||
Sir, I tried to book a flight ticket from Bangalore to New Delhi on 11 August 2015 at 02:08:42 for journey date 31 October 2015. A payment of Rs 4152 was debited from my SBI account number [protected](Screenshot enclosed). While booking ticket jet airways site showed error with a message displaying that amount will be credited back in 10 days and ticket was not booked(Screen Shot enclosed). The payment for same was not credited back to my account till date. I contacted SBI branch and they stated that “transaction has been successfully processed to your merchant, for more details contact your merchant.” I had been contacting Jet Airways for the last two months, but they are not replying appropriately. Please look in to the matter and resolve the issue as soon as possible. Yours faithfully, Vikas Jain Assistant Audit Officer E-mail address- [protected]@gmail.com Mobile No- [protected] Was this information helpful? | |||||
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Jet Airways customer support has been notified about the posted complaint. | |||||
 3 Comments | |||||
Comments
I do not have any details except the intimation from credit card on November 19, 2015 regarding the transaction for booking the ticket.
Tata Card
Dear Cardholder,
This is to inform you that,
Transaction of Rs.12, 343.00 made on TATA Credit Card XX5399 at Jet Airways on 19 Nov 15 .
We hope this is in order. If not, please contact Tata Card Helpline at the earliest.
We assure you of our best service at all times.
Now convert your purchases worth Rs.2, 500 & aboveinto Easy Monthly Instalments with Tata Card Flexipay*.To know more, click here
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PAY WITH EASE
Warm Regards,
Tata Cards
Tata Card
Dear Cardholder,
This is to inform you that,
Transaction of Rs.12, 343.00 made on TATA Credit Card XX5399 at Jet Airways on 19 Nov 15 .
We hope this is in order. If not, please contact Tata Card Helpline at the earliest.
We assure you of our best service at all times.
Now convert your purchases worth Rs.2, 500 & aboveinto Easy Monthly Instalments with Tata Card Flexipay*.To know more, click here
SHOP NOW
PAY WITH EASE
Warm Regards,
Tata Cards
my camera is lost
pink color worth8000 12 mega pixxels they took my hand luggage in hyderabad airport like, there is no space in the cabin, so they took my hand luggage found missing my camera in the mumbai airportCustomer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
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I hope my transacted amount my be reversed in my credit card account.
I hope Jet Airways should take care of such cases.
It is very frustrating to transact online.
Regards, Dr Abhijit Gangopadhyay