Jio — Internet data getting consumed without actual use

Address:JIO

My mobile no. [protected]: using it for last 3/4 years with internet dat on regular basis

I have taken jio internet plan of rs599 providing 2gb data every day which is said to be reset at night. Since last 2 days my allotted data is getting consumed in the without actual use. I contacted complaint call centre at 1991 which was giving only prerecorded guidance on its own, ultimately making me to go for a top up plan of rs555 which will automatically get activated once the original plan gets exhausted.
However this plan also got consumed within no time without my actually using it.
I again tried to contact 1991 but same story was repeated once more.

Date of incidence 6 and 7 sep 2020

Request to make jio correct their system so that i am able to use the plan conveniently without any leakage.
Was this information helpful?
No (0)
Yes (0)
Reliance Jio Infocomm customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Reliance Jio Infocomm
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    6%
    Complaints
    6547
    Pending
    0
    Resolved
    365
    Reliance Jio Infocomm Phone
    +91 96 8555 5532
    Reliance Jio Infocomm Address
    Jio Office, 33, Manak Chowk Main Rd, Manak Chowk, Ratlam, Madhya Pradesh, India - 457001
    View all Reliance Jio Infocomm contact information