Jio — jio customer care hanging my phone without even listing problem.

Address:

Near athuna darwaza bus stand Kuchaman City, 341508

I called jio customer care on 31oct 2019 three times because i was getting internet speed related issue, i was not able to even simple google something. So on 31 oct the last customer care told me that he will resolve that problem in 24 hrs.
So on next day 1 nov 2019 i called jio customer care after 26+ hrs later. When i spoke with him he was not able to give me satisfactory answer of my issue then he told me that he transferring call to his senior executive. After 3 min. Of call hold they hanged up my call.
I called back to jio 198 helpline no. Then a person speaking as a senior executive asked me what i want rudely, i told him the last call issue then he told "sir ap pehle ki bat bhul jaye ab fasi dedu us call attender ko" i told him why he gave me a time period of 24hrs to resolve that issue and what action you took to resolve my issue then he replied "sir pehle ki bhul jao vo time to usne ese hi de diya hoga, ab kya usko apko gav lakr saja du, or aap isi bat ko lekr betho ge to me apka call disconnect kr dunga"
I told him to speak in manner he again told me "agr ap ko esi pr bat krni he to me call disconnect kr rha hu"
I told him that he can't do this then he told "ha me ye kr skta hu" in very rude tone and then he disconnected my call.
I have recordings of each interaction with all those customers care executives. And i want that a serious action must be taken against those executives. Otherwise i will definitely file a case against them in consumer court.