Jio — jio terminated my number without any notification. | |||
I have complaint against jio services. Due to mnp regulations, jio disconnected all my phone services from mobile number [protected] and suspended all my plans completely. I have 2-month recharge done already on my mobile number [protected]. There is confirmation from jio, that my sim will be reactivated once the payment is cleared for the previous pending airtel service. My payment is cleared 2 days ago, yet none of my services are reactivated. I have been told that i will have to again buy a new sim for the same number [protected] and fill the monthly plan again. Why this was not communicated to me over email that i have to reissue new sim and fill the plan again. Isn't this cheating to customer? There is no pre-notification from jio, that my sim will be terminated. After termination, there was reactivation message confirmation and now after full payment and clearing my due at the other network, they are not reactivating my sim. I am getting revert that i will have to buy a new sim by paying rs 99 and fill the monthly. How much cheating they will do. Was this information helpful? | |||
Reliance Jio Infocomm customer support has been notified about the posted complaint. | |||
Add a Comment | |||
6%
Complaints
6546
Pending
0
Resolved
365
+91 96 8555 5532
Jio Office, 33, Manak Chowk Main Rd, Manak Chowk, Ratlam, Madhya Pradesh, India - 457001
Post your Comment