Jio Mart — Amount not refunded

Jio Mart has not refunded.

There was short delivery for 2 items in an order placed by me in June 22.

Jio Mart said they had processed the refund amount and provided me ARN Number. This amount is still not credited to my card account. I had also checked with my card account by providing them the ARN number. They said amount is not received from from JIO Mart.

I have complained many times to Jio Mart but, every time they say "We have processed the refund and it will be credited in 2 working days."

I had even mailed to"[protected]@jiomart.com". Still i get same reply from Jio Mart.