Jio Mart — Money Extortion

Address:	F.No: 402, Tulja Bhawani Residency, Nanakramguda, Hyderabad. 500032
Website:	Jio Mart

I'd ordered a Shirt from Jio Mart which was delivered on the 25th of Jan 2021. It wasnt of my size so I had requested for a replacement. The customer care team told me that return is not possible and that they can create a return on refund.

Since then, after multiple emails to the cs team and raising complaint for 6 times, I've not got any resolution yet. Its because my issue gets auto closed from their end within 2 days and everytime I contact them to check the status of my issue, I find my issue is already closed without even consulting me.

This is nothing but a complete mental harassment to me as I've to explain the new agent everything all over again. I've even spoken to the supervisors there but no one has been able to provide a concrete resolution to me.

Its just those canned responses that they been taught to sing everytime they cannot fix a issue.

I really need some legal action to be taken against them to teach them a lesson for good because its not a fair work that they are doing. Being such a huge company, you dont expect such a service from them.