Jio Mart — Order not delivered but blamed the customer to have returned the items

Complaint against
JIO MART
Online grocery shop
Mumbai

Look at the following screenshot
You said
RETURNED at 5.08 a.m.
What is this nonsense.
We never returned any item
And since when you have started making delivery at 5:08 in the morning?
So You have again started your dirty tricks to put your liability and deficiency on customer shoulders, whereas you failed to make delivery of the confirmed order.Why?
RK Agrawal