Jio Mart — Refund not received

ruhi r

from Basi, Punjab

Address:	[email protected]
Website:	www.jiomart.com

Order I’d :[protected]A

I have placed order on jiomart 12/12/2020 then next day I received call from jio mart the guy said mam order something else this is out of stock and he said I will get refund back in two days I said ok but the thing is that i[censored] had products out of stock how come it’s added in the cart and order get placed I do online shopping for everything never happened like that. Next I got email u will get refund in 3 to 5 working days nothing received. Then I emailed to their support email I’d [protected]@jiomart.com everytime I send email they give ticket I’d and says it takes 7 working days to refund
i placed order on 12th it’s 4th January today how many days takes to jio to count 7 working days
ITS LITERALLY HARASSING
Yesterday I sent new email again and they says we have forwarded ur complaint we working on it bloody hell nothing has been resolved until now i[censored] had stuff out of stock why the hell order got placed and amount got deducted and the guy who called me I get refund back in two days it’s

already more than three weeks today I have not received any refund yet

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Jan 06, 2021

Updated by ruhi r Still nothing updated nothing received they keep saying we are working on it I can’t understand that’s automated message or what they bloody harassing customers jiomart should be closed they don’t have professionalism at all ... I checked social media profile as well there are so many out there are facing same issue order not placed and if placed a cancelled by their end and not refunding on time ...I can’t understand if they not refunding on time they should take same time when they deduct money why they deduct money straight away ...bloody pathetic service ever

I WANT MY REFUND

Jan 11, 2021

Updated by ruhi r It’s a month today nothing been resolved everytime I send them email they issue a new ticket ...they r eating peoples money I guess it’s true like they harrasing farmers same they already started customers like taking their money ...I am so frustrated now nothing been resolved yet every time when I call or send them email they says give us 24 to 48 hours it will get resolve...I can’t understand it’s been a month in a month their are so many hours where they did not able resolve the issue yet ...

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