Jio — mobile network speed and connection issue

Address:

411006

Few points i noticed during jio connection
When i started using jio network speed and connection was very good, now a days network is poor not able to call to other mobile.
When i contacted customer care they are telling users are more so problem in network, then who is responsible for this! If it is more means need to improve the quality of the service?
Next is when we are in inside home or office same problem no network, for that also customer care telling we are working on this issue it will implement soon but not done yet!
And one more thing call drop!!!
If you are not providing service then on what basis increasing price, at-least trai or government should act on this otherwise normal people will suffer