Jio — no incoming calls from any number other than jio

I had ported my number from airtel to jio on 23/04/19. I am not able to get incoming calls and text messages from any number other than jio.

I tried connecting customer support multiple times but issue is still not resolved. The only thing customer support executive wants is to close the call as soon as possible without solving the original query.

I was assured my services will be fully activated within 24hours but still its been 72hours and no response is recieved. Service request number:sr00000wxceh.

I am totally helpless since as per trai i wont be able to switch back to my previous service provider within one month.