Jio — not addressing my problem seriously, speed is ultra low, people's jobs are at stake

My name is nishchay singh. I use jio sim in my phone having number, [protected]. I'm from chinhat, lucknow, uttar pradesh -226028. Everyone is facing very low internet speed in my area since a week. Speed is lower than 20 kb/s sometimes even lower than 1 kb/s. It is very poor, we cannot browse anything even opening gmail requires multiple attempts. I tried to contact jio customer care multiple times.
First time i called, the customer care representative was very casual towards the issue and he irresponsibly told me that the problem will get resolved in 3 days.
After 3 days i contacted jio again this time via jiochat. Over there the customer care representative said that nothing can be said about how much time it will take to get connection speed improved. He told me that he has raised a complaint of this issue but nothing happened since then.
Today i called them again with my jio number and it was not connecting so i called them with a non-jio number. This time on the automated voice they asked me to enter my jio number so that they can connect me to their customer care representative. And when i got connected to the customer care representative, he said that he did not get my number, and that's why now i must call again and he cannot adress my issue now.

Everytime i try to register this issue they are not serious about my problem, not even addressing it properly. Everyone in my area and neighbourhood is getting lower than 2g speeds even after paying for 4g. People here are working from home, they have jobs. If they couldn't connect to the internet with decent speeds they are likely to loose their jobs. This is very critical issue, where people's job is at stake but these people from jio don't care about it.