Jio — poor / weak coverage - no internet speed for past 340 days & counting. | |||||
Concerned mobile numbers : [protected] [protected] [protected] [ can list 50 - 100 more numbers. ] Issues : network bars shows full. But as soon as any call is made or start using the internet, network drop to only 1 bar or no service (Many times). Location : [ area is literally in middle of the city. ] shivam park street no. 4, behind nagrik sahkari bank. Near raiya chowkdi, 150 feet ring road, rajkot - 360005. [ link : https://goo.gl/maps/qja3LToPDSB31QQB6 ] Current situation : internet speed is like opening google.com takes 5 to 10 minutes. (Average). Sending simple & short whatsapp messages may take 10 to 30 minutes. Issue since : Past 1 year. With last july-sept (2019) youtube video @ quality of 240p was not playing continuously. Oct-dec (2019), internet started being even slower day by day. Jan-apr (2020), call drops started. May-june (2020), "no service" very frequently for 30 seconds to 2 minutes. July-aug (2020), "no service" very frequently for 5 minutes to 2.5 hours. Already tried following solutions (Multiple times) (Suggested by jio care) : 1). Sim card in volte compatible handset on sim slot 1. 2). Apn setting correct, device rebooted multiple times. 3). Tried multiple handsets to verify if it's a handset issue. (No issue with handset. Problem persists on all devices). 4). Contacted jio care chat - not much help. Refusal to create service requests on multiple occasions. 5). Jio care : same pre-typed response that we're trying to provide better services to all the users. [ no action. ] Note : Issue reduces post 11:45 pm to 5:30 am. During which use case is not much. Also pointless to pay for these long durations of equivalent to quarters & years. For such a poor service & arrogant replies. And to mention denials of service request creation. Even appellate authority are taking no action. Was this information helpful? | |||||
Reliance Jio Infocomm customer support has been notified about the posted complaint. | |||||
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+91 96 8555 5532
Jio Office, 33, Manak Chowk Main Rd, Manak Chowk, Ratlam, Madhya Pradesh, India - 457001
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