[Resolved]  Jiomart — Delivered wrong product and not replacing/refunding

Address:Iqbal Plaza #9-4-116/2 , FLAT NO.- A1, 2nd floor, BALREDDY NAGAR , NR. RELIEF HOSPITAL , TOLICHOWKI

Order Number
[protected]W

Ordered 2 KG of cheese whihc had price of 741.

But delivered 200gm of cheese.

Raised complaint numerous times since but everytime they close the ticket by mentioning that they have provided replacement.

But in reality nothing has happened. They have not even called me once.

Pathetic customer service.

Will ask eevryone I know not to use jiomart if this complaint is not resolved quickly.
+3 photos
Was this information helpful?
No (0)
Yes (1)
Jan 20, 2022
Complaint marked as Resolved 
Refunded amount to wallet
Complaint comments 

Comments

Ordered so many products and jiomart delivered wrong product. Instead of complaining so many times, stupid answers from the support. Never buy from jiomart.

they are not refunding the amount for dettol handwash and Mc smiley which was missing in the delivery.

Logged so many complaints with no response.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Jiomart
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    9%
    Complaints
    889
    Pending
    0
    Resolved
    76
    Jiomart Phone
    1800 890 1222
    70003 70003
    Jiomart Address
    Mumbai, Maharashtra, India
    View all Jiomart contact information