Jiomart — Delivering bad quality products and refuse to replace it.

We order products from Jiomart and most of the times the product quality supplied to us very bad quality. There app is also not working most of the time. I order biscuits and broken, bad smell products was supplied to us and now they are refusing to replace the item. I tried to make the complain through the app, but it was not working. Then after trying 4 day, I make a complain through twitter. But no action has been taken. Now they are telling that it is almost 10 days over, we will not replace it. This is a food products and they are selling us bad quality, products and refuse to replace it