Jiomart — Delivery pack tempered with through bride contaminate food items

Complaint against

JIO MART

Online grocery shop

Mumbai

Subject - Delivery pack tempered with through bride contaminate food items

Order ID[protected]A we for Rs 452

Refer your following message

Shipment #[protected] we40190569A-01 of your multi-shipment JioMart order has been dispatched and will be delivered by Delivery Associate Deepak Kanojiya [protected] . Please pay Rs 452 to delivery agent. To pay via UPI or other modes, ask Delivery Associate for details. Your Delivery Confirmation Code is 2076. Track your order on https://t.grab.in/?8GlIHG

Total 5 items were delivered in a plastic packet.io Mart always deliver order items in a sealed pack and it reaches to us right from your store house in the same sealed condition.

But it was Shockingly observed that somebody had torn the sealed package at the top and then only it was delivered. Who had done this pilferage and why? Obviously it could not be done without the knowledge of your delivery man. who had paid him bribe to interfere to temper with the delivered items?

Immediate and strict action required in the matter under intimation to us as to why and who is doing such illegal practice spoiling JMart name. These are food items and any tempering with them could be dangerous whoever might have done it through bribe.

Otherwise being constraint we would have to refer the matter to food controller authorities.

Look at the attached photo short.
This is the plastic bag in which the items were delivered.
Make a note as follows
1. This bag does not contain Jio Mart name printed on it.wjy?
2 the top portion was open in torn condition at the time of delivery. Why?

Obviously your delivery man was paid bribe to temper with the delivery. Who and why, that this delivery man could better reply.

This is as to clarify as per your calls received in this matter. If required, we will handover the matter to police as the matter belongs to food items. Just buy tempering with the delivered food items, anybody could easily contaminate the food items causing hell of the risk of food poisoning. Who is responsible? The delivery man and Jio Mart, both jointly and severally as per the Indian penal code
RK Agarwal

Attached
the picture of the plastic bag which was put, replacing the original packing bag of Jio Mart.