Jiomart — Groceries order get delayed

Dhara10

from Mumbai, Maharashtra

May 4, 2023

Address:	Jiomart, mumbai maharashtra
Website:	www.Jiomart.com

I have ordered groceries 16 items about Rs755/- on 26 april 2023 attaching a screenshort of order, estimate dilevery was 28 april2023 i did not recieve my order, on 28april evening called on toll number but told me it will get dilever before 9pm but it gets delayed, next day 29april I send complain email to [protected]@jiomart.com and to [protected]@jiomart.com and i recieve the reply that your issue will get resolved in few days and you will get a call, but i did not recieve any call till today, and daily I m calling on customer care but no response just said u have complained so it will resolve your issue you will get a call in few days, but i did not got any call for my order delayed issue, today again it's 4may2023 I m writing this complain here hoping to get my groceries to get dilever within 48 hours. Why they are letting us being hungry even when we have paid money online instantly for groceries?

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May 06, 2023

Updated by Dhara10 Today again is 6may2023 grocery order status directly showes order returned, what is this going on if jiomart is not dilevering then please do refund our money now I don't want any product just want my money back Rs.755.10/-
Firstly I order groceries 16items on 26 april 2023, order got delayed day by day and i have complained jiomart ticket no:[protected]
but no issue resolved instead jiomart app order showes returned on 6may2023 please refund my money Rs 755.10/- I did not recieve my grorcery order.

Secondly on Today 6 may2023 it was going to get deliver i also got otp from jiomart on 5may2023 and sms link showes the order rejected sending you the sms and link detail please check/and the link is showing order rejected what is this going on why?????
( Shipment #[protected]A-01 of your multi-shipment JioMart order has been dispatched and will be delivered by Delivery Associate Bhatkar Zahoor [protected]. Your Delivery Confirmation Code is **** You can track your order on https://t.grab.in/?d0708d15e2 )

I was waiting to get the dilevery but why the jiomart app showes the order is returned
If jiomart are not giving service to dilever the order then please my refund of Rs755.10/-
Kindly check attached photo

Kindly refund my money Rs. 755.10/- and do the needful
Thank you.