Jiomart — Order cancelled by the store and refund pending.

Address:Relaince Mart , Jayanagar ,Guwahati

Placed order on 10th August 2020 but order got partially cancelled and refund also received partially. Further they cancelled my balance order on 14th August 2020 but when I checked the status it is showing as delivered. As no help was received from toll free number I visited the local store on 19th August 202 to raise the query. The team explained that they were following the process of cancellation and the status will show as delivered but the refund would be settled within 15 days but till date there is no response. Several mailer were sent but only complain confirmation reply mail comes but no action on the same. Several times the local team were also called but same response.This type of service was not expected from a reputed organisation. Please help to resolve the issue.

Order ID[protected]W
Dated - 10.08.2020
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