Jiomart — Order delayed for 4 days, but now lying to blame customers

Complaint against
JIO MART
Mumbai

1. This has become a very dirty and illegal habit of jio Mart not to respond to any email, to any grievance we sent to them but they just keep quiet. Our so many grievances are pending with jio Mart with no response.

2. Recently we have placed one order as per the attached PDF file, screenshot showing the details of the order and their manipulation to hide their deficiency in supplying the ordered items.

3. They failed to deliver and kept us waiting for 4 days but could not complete the order.

4. The items are ordered by people because they need is items and when they are not supplied in time but delete for many days, people suffer and face trauma but jio Mart do not care

5. When they failed to deliver even after 4 days, what drama they have played (obvious as per the attached screenshot), that they have shipped and delivered the order at 10:00 p.m. in the night. A totally false statement because jio March delivery time ends by 9:00 p.m. and our CCTV camera shows, nobody has come at 10:00 p.m. in the night on 11th March.

6. The screenshot further says, we have return the item at 12 in the night. Another fall nobody delivers order in the midnight.

7. This is not the first time where they have failed to deliver the order in time and then to hide their deficiency, they put the liability on customers' shoulders, blaming customer to be responsible. What an idiotic and illegal way to harass customers.

RK Agarwal

Attached
Screenshot of order details and manipulation by jio Mart.