Jiva Club Mumbai — Club membership cancellation

Address:Mumbai City, Maharashtra
Website:www.clubjiva.in

I visited nanital on 10th june 2016 (Time 2pm to 4 pm). Two persons from so called "jiva club" met me near near lake from where we book boat and they gave one coupon to tear and i found message " one of sure gift 1. Led, 2. Ipod, 3 stay at hotel, 4 cash reward of inr 10000”. He said we will have to attend a presentation for 1 hour at the manar (Swiss hotel compound) near high court (Backside), he also asked if i have the visa credit card, he said nothing will be asked to pay. I reached the reception of hotel with him in his car. One lady named... And one person vishal ([protected]) so called manager met me and asked to show the visa card. Then one of salesgirl vinita (May be fake name) met me to explain about jiva club and said jiva club is the well known club having tie up with various hotel/ resorts in india and abroad. He also said jiva club is the owner of various hotels like cidade de daman, millennium park in panchgani, kumar plaza in matheran, aguada anchorage in goa, abhishek beach in ganpatipule ratnagiri, ginger tree/ goveia holiday homes in candolim / anjuna beach etc.
She showed me mails from existing customer who are satisfied….. And at that time 5-6 other persons (So called customers were there). He said he can get gift/ cash discount if i accept this offer today….. A big trap. He said he can ask his manager to give a goa trip package…. Again trap, his manager came and his manager asked they will see when you take membership. They both were discussing lie/ fake stories about their hospitality, services of jiva club. He was making my mind to say yes by writing again and again. He said that the annual charge is just rs 5500 and i have to pay rs 36000 for the membership of 3 yrs. He said if i pay using credit card they have arrangement with citi bank and i can covert this into 24 emis with 0% interest (Another lie) they brought the credit card swiped machine and swiped for rs 36, 000 (Hdfc credit card, txn:[protected] and i entered the pin under their influence/ hypnotism.
Then they got my signature on two forms. They have given one form back to me but no receipt and signed copy from their authorized signatory. He assured that i will receive member card & membership number at home address in some days and you can contact me for any help in future.

Next day in the morning i checked the jiva club site /google to see the review and found they (Jiva club) are fraud, they have cheated so many people in other locations. They target families on holiday trips so that they can not follow up. I called on phone number given to me but he is not responding to my call or sms. Then i called jiva club but nobody knows vishal there. Now i am afraid of my money loss. I asked him thru sms to refund my money back but no reply received. I have sent mails to their support mail id but getting no reply. I want my money back.
I also called to mallital police station ([protected]) and detailed out the matter but the lady inspector suggested to come ps in person then they will do something. But it is not possible to come immediately.
Name : devendra kumar sharma
Address : ghaziabad (U. P.)
Phone : [protected]
I request you to do something to recover my money.
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Club Jiva customer support has been notified about the posted complaint.
Jun 17, 2016
Updated by Devendra Sharma
Now, today finally phone number ( provided by Vishal ) picked up by a lady and she says this number belongs to Kolkatta and she did not know any Vishal and do'nt call again.
And Customer care lady ( Neha / Deepali ) for Jiva club not replying my mails even after their promise.
Complaint comments 

Comments

Devendra ji, I am from Noida, same story happened with us in Nainital on 11th June 2016, Now you will receive a call from customer care and they say you to settle the matter with mutual understanding within 25 days, its happening with me, they are making fool us since last one week, we are from nearby places we can together lodge a FIR against these cheaters,
contact me on:
Dr. Sarita
[protected]@gmail.com
Devendra ji, if Nainital police want to be physically presented there then we r ready to go
Dr. Sarita
Can we make a group to file a case against clubJiva ? I think this is the only way to recover our money.

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    Club Jiva Phone
    +91 88 6715 6777
    +91 81 0878 5544
    Club Jiva Address
    65, Level 1, Dewan Center, S.V. Road, Jogeshwari West, Mumbai, Maharashtra, India - 400102
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