Jntu Kakinada — Jntu Kakinada od is long back printed but not yet received

Hi Sir,

I have seen No phone number is available to take my call thats all enlisted in jntu kakinada sites to call for original degree for my degree for 2011 passout.
Then why the hell people publish numbers to reach for the grievance in jntu kakinada site. Tried already callinglon all phone numbers nearly 40 times for 2 to 4 days nearly 400 times, but no one lifting phone and speaking to help to get my od. (Sometimes comes busy, some times ringing and then suddenly become busy and sometime out of reach)
The site they have, tired to apply on it using online procedure, it say original degree already printed. But i didnt received yet, i live much far now in chennai, and its very difficult to go over there and collect if i dont know how much time it would take for them to give me degree if i reach them personally, dont know what todo now
The contact forms on there site already filled by me several times with current details, but no call or email from jntu kakinada uptil now. Are they even working or they just opened an institution.
HallticketNo:07471A1268

All on god if he can help.