Jovial Mart Complaints & Reviews

Sir, i ordered cotton trouser combo 3 pants. But i got law quality base and law stitching work materials on it. So i want to return this product. Kindly take action on it and refund my amount rs. 900 as soon as possible.
Thanking you
Details given below.
Order id -262285
Invoice no. Hai[protected] dated 25/07/2017
Amount : rs.900
Contact : [protected]

I have ordered a combo of 3 trousers from this web site, its costs rs. 900. After a week i recieved my order through delivery courier on[protected]. My order id is 262752 and invioce no is hal[protected]. The deliveri courier tracking no is[protected] when i opened this pack i found that:
1. Color of all trousers was not same as i have ordered.
2. Size was not proper for all trousers.
3. The biggest issue was that quality of the product is so poor very very cheap quality.

I want to return this product, and i emailed them twice, but no reply. I am calling them but they are not receiving my calls.

I request you to resolve my issue

Amritpal singh
[protected]

महोदय,
मैने चार जींस का आर्डर दिया था जिसकी कीमत 1299रू0 की थी जिसको आपके द्वारा फोन से कन्फर्म किये जाने के बावजूद 3 जींस ही डिलीवर किया गया जिसकी क्वालिटी बहुत ही खराब है एक जींस की साइज भी कम है| कृपया करके जींस वापस करा कर मेरा पैसा वापस कर दें या अनफिट जींस को वापस करा कर दो जींस डिलीवर करा दें| मेरा Tracking No YA[protected]N है, आर्डर id 258671है, invoice no.HAL[protected] date[protected] है |
मेरा नाम - सौरभ सक्सेना
मोबाइल नं0- [protected], [protected]
email id- [protected]@gmail.com

This is sarath chandra. M. I have booked combo offer shirts in date[protected]. I received that shirts. But that shirts size is not my size. That's why i want to order return back to you. I don't want to another size shirts. So i want to my money back. Please return back my money. I am sending screenshotalso. Please find the attachment.

In jovial mart website give customer care numbers. Both numbers are swithch off. And this website persons not proper they are fake and cheaters. I want to take action this type of persons

First i have select 3 cotton jeans pent on 900, 36cm by facebook ad. & site open of jovial mart open & select & second day i had received call by no.[protected] as per discussion this lady said that if pants are not good we will get back. On 17.07.2017 delivered the pants bu t 1 pants of jovial mart 2 is simple pants sell on footpath rs.50 not cotton it, call on no of jovial mart but angaged second no i call [protected] but she said that wrong no. &i don't know who call you

I attached invoice & photo of pants two are black is simple

Please give me money back & retrun the pants

Sir i ordered trousers combo/34. I received your product on 17.07.2017. The product is of very bad quality, trousers size is not comfortable. I want to return your product & expect cashback of rs 900. My order id - 228845 /tracking no[protected]. From phiroj mali, #2 hvr complex itpl main road kundanahalli, bangalore, 560037 / contact no - [protected]...

Sir i order 5 shirts product. I recieved your product yesterday 17-07-17 at 6.00 pm. But the product is very bad quality and size is no compartible me. I want return your product and received my money. So plz send my money.

My order tracking no. I[protected]
Order id - 237961
My address - matigara govt. Colony
P. O matigara dist darjeeling (Wb)
Pin-734010

Sir i ordered trousers combo/34. I received your product on 15.07.2017. The product is of very bad quality, trousers size is not comfortable. I want to return your product & expect cashback of rs 900. My order id - 228834 /tracking no[protected]. From ashok yadav, d-3/369, danish nagar hoshangabad road, near central school no -3 bhopal mp/ contact no - [protected]

Submit a complaint
I order 3 nos of cotton trouser for rs. 900 but you send polyester fabric trouser of very low quality which i want to return to you to get my valuable money back so send me a process to send you back by your reputed courier service my order id is 246162 and also colour of all trousers are very different.
My [protected]@gmail.com
No. [protected]

I have purchased 5 cotton shirts on 23.06.17 which cost was of rs.1000/- through "jovial mart” one of the online shopping website in india. But i have received 5 polyester fabric shirts for which i have sent a email to jovial mart on 12.07.17 requesting them to refund rs.1000/- and credit the amount in my account so that i can return the shirts to you.

In this connection, after receiving my email by them, i have received one phone call from mobile no.[protected] on 12.07.17 at 11.11 told me that we have received your email and asking me to provide debit card no. For transferring the amount. I have given him the debit card no. After few seconds i have received one sms in my mobile and he called from another mob. No.[protected] asked the otp no. Received in my mob. I have also given otp. Within 15 minuts 1st rs.10, 000/- 2nd time rs.10, 000/-, 3rd time rs.400/- 4th time rs.2000/- totalling to rs.22, 400/- deducted from my account and received messages from my sbi branch to my email are re-produced below:-

(A) email received from my bank : sbi against wrong transaction of following amount to various accounts:-

(1) thank you for using your sbi debit card 606xx4716 for a purchase worth rs.10000.00 on pos[protected] at payu_www.twallet.telan txn#[protected].

(2) thank you for using your sbi debit card 606xx4716 for a purchase worth rs.10000.00 on pos paysust[protected] at ola money – zipcash txn#[protected].

(3) thank you for using your sbi debit card 606xx4716 for a purchase worth rs.400.00 on pos payust[protected] at ola money – zipcash txn#[protected].

(4) thank you for using your sbi debit card 606xx4716 for a purchase worth rs.2000.00 on pos payust[protected].

(B) transaction details from bank statement as under:-

Txn date txn time value date description debit amt.
12 jul 2017 11:14:17 ist 12 jul 2017 by debit card-othpg[protected]payu_www.twallet.telan
Hyderbad- 10, 000.00
12 jul 2017 11:19:49 ist 12 jul 2017 by debit card-sbipg[protected]ola money - zipcash mumbai- 10, 000.00
12 jul 2017 12:28:21 ist 12 jul 2017 by debit card-sbipg[protected]ola money - zipcash mumbai- 400
12 jul 2017 12:28:23 ist 12 jul 2017 by debit card-sbipg[protected]ola money - zipcash mumbai- 2, 000.00
Total 22, 400.00

I have also contacted to jovial mart but their customer care nos. Are in out of order but before purchasing the above project there is no problem in their telephone nos. And also tried to contact mob. No. [protected] & [protected] which were switched off.

I humbly request your goodself to kindly cancel all the above transactions and help me to credit in my respective sb account no.[protected] of state bank of india at your earliest.

Hope your goodself will consider my above request favourably and sympathetically.

A line of confirmation in this regard will be highly appreciated.

Regards,

Rakesh kumar puniya
Mob. No.[protected]

Dear sir / madam,

This has reference to your order id 1369993 for 5 nos. Of cotton shirts @ rs.1000/- but regret to inform you that you have sent me polyester fabric shirts instead of cotton shirts. Therefore, i have sent you an email today (12.07.17) to your email id [protected]@gmail.com for refund and transfer of rs.1000/- so that i can return the shirts to you.

In this connection, i have received one phone call around 11.11 am today on your behalf from mobile [protected] saying that we have received your mail for which provide your bank details i. E. Debit card no. Accordingly, i have provided my sbi debit card no. And he has disconnected the mobile. Immediately at 11.12 am another phone call from mobile no.[protected] told me the same person that to provide one sms received in your mobile the otp no. I have also provided the otp no. And after some time i have received one sms mentioning that rs.10000 debited from my account, again rs.10000, 3rd & 4th time rs.2000 & rs.400 respectively. Suddenly, i have contacted the mobile no.[protected] and the said person told that he is not doing, you check with your bank. Accordingly, i have contacted my bank and they told that they cannot do anything in such case. Again & again i have try to contact both the above mobile nos. But both have done switched off.

Again i have received another phone call from mobile no. [protected], saying that please provide me another debit card no. So that transfer rs.1000 to your account. I have refused to give another debit card no.

Here, i understand that you have received my payment of total rs.22, 400/- today as this is occurred due to my email sent to you for refund of rs.1000/-. Therefore, you are fully responsible for the above and you should refund my amount of total rs.23, 400/- (10, 000/- + 10, 000/- + 2, 000/- + 400/- + 1000/-) otherwise i will lodge a legal case against you & your site for cheating customer like me put the message in social media also.

Therefore, i request you to please refund the amount of rs.23, 400/- to avoid any legal case against you which will beneficial both o[censored]s. Please note that if you are not transfer rs.23, 400/- today itself i will first lodge fir against you and also lodge a legal case against your site in customer forum.

For your kind information, i am keeping all evidence against the transfer of money and my bank will also try to recover the money in consultation with ministry level because huge number of customers cheating from like your site, which may please be noted.

I once again request you to please arrange to transfer rs.23, 400/- rs.22, 400 + 1000/-) to my respective account immediately in which i have done payment for shopping of shirts through your site.

Hope you will do the needful sympathetically under intimation to me.

Pls arrange to send my today credit rs 20000/- our a/c other wise we are complaints lodging customer form our company m/s jovial mart

Today received two call mention received cell no. [protected] & [protected] & my debit card & otp no & debit my acoounts two time each time rs10000 ten thousand rupees.

Rakesh kumar puniya
Rswm ltd
Sp-1 industrial area
Ringas
Dist-sikar (Raj)
Pin -332404
Cell no.[protected]

Jovial Mart — Return and refund
Order Dt 23rd June 2017

Submit a Complaint
I order 5 nos of cotton Shirts for Rs. 1000 but you send polyester fabric shirts of very low quality & Hole in shirts which i want to return to you to get my valuable money back so send me a process to send you back by your reputed courier service my order id is 136993 and also hole in shirt .

[protected]@rediffmail.com

Rakesh Kumar Puniya
RSWM Ltd
SP-1 Industrial Area
Ringas
Dist-Sikar (Raj)
Pin -332404
Cell No.[protected]

Sir
I purchased the product of 5 pies shirts combo shirts
Order id 215641 order date 03.07-2017 shirts are very short not perfect size for me am choice colours is not came and some shirts are defective i want to replaced that please co-operative help me my shirt size 42 I ordered shirts are very smaller i cant wear it please help me to return it
Please return my money because as per my order I not get as per order
Thanks...
Kabindra das
[protected]
Nalbari
Assam.

Jovial Mart — Cheating Jovial Mart

1 Review
Ba Baiju M C Nair on Jul 4, 2017
Submit a Complaint
I order 3 nos of cotton trouser for Rs. 900 but you send polyester fabric trouser of very low quality which i want to return to you to get my valuable money back so send me a process to send you back by your reputed courier service my order id is 33336 and also colour of all trousers are very different.
Email- ausaf.[protected]@gmail.com
Phone- [protected]

Product is not good. Because bad quality shirts. So please refund My mony ... my order ID is... 145977. My name is Channayya. My contact no. Is .. [protected].. please contact me. How to I return this product ..please help me .. this shirts size are not matching my size ... so please solve my problem and also refund me... I am not happy this product ... please contact me ...

Dear Sir,
As shown in Facebook I had purchased a product ' TROUSERS COMBO Fabric /30' from you. But whine I opened it I saw it is a wrest quality product.My order I.d-137255, Invoice No-HAL[protected] DATED -22/06/2017.
Now I want to return the product ' TROUSERS COMBO Fabric /30'
Please do the need full for returning the product.
Thanking you
Amit Gautam
Ph-[protected]

I order 3 nos of cotton trouser for Rs. 900 but you send polyester fabric trouser of very low quality which i want to return to you to get my valuable money back so send me a process to send you back by your reputed courier service my order id is 158154, invoice no is HAL[protected], order date is[protected] and invoice date is[protected] and also colour of all trousers are very different.
My Address is
Baiju M. C. Nair
Country Vacations
4C. Fourth Floor, Capitol Centre
Opp. Secretariat, M. G. Road
Statue, Trivandrum - 695001

Sir i ordered 38 number size you send 36 number please replace my order your product quality is not so good if you don't have 38 number trouser please return my money. As soon as please solve my problem. I am trying to your customer care number is always switch off any time.

Dear sir,

I am unhappy with the quality of trouser i bought at jovial mart and i am writing to seek a replacement. Out of three trousers one is big size and one is not narrow and the quality also is not acceptable.

Trousers was delivered on 19/06/2017with order id 150583, product trouser combofabric 101 and i noticed this problem as soon as i unpacked it from the box.

Trousers is not of acceptable quality and does not match. I would like to replace it with acceptable quality.

You can contact me on my number[protected]

regards

Dharamvir kashyap (Kaka)

Mb. [protected]