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Jovial Mart Complaints & Reviews

www.jovialmart.com

1

Updated: Dec 5, 2022

Complaints 571

Resolved

55

Unresolved

516

So far, so good. Jovial Mart is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Jovial Mart will keep up the work and continue to help more customers with their concerns even better 🤝

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Address: Belgaum, Karnataka, 590010

Website: halcyonkart.in

I have a complaint... I want to return my order that I have placed[protected]
The material was not good... N color was not proper...
Order ID - 48185
Invoice no. - HAL[protected]
invoice date[protected]
Shipping address - Anish Adapa, Amrut mahal, plot no 29 /b, 2nd main, 3rd cross, basav colony, belgaum, Karnataka,
Plz accept the request and as fast as possible do the procedure

Jovial Mart customer support has been notified about the posted complaint.

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A

alok020788

from Mumbai, Maharashtra

Apr 10, 2017

Sir,
i have ordered jeans which is of very poor quility and size also not matched. so i want to return my order. bill id- 4475, Cust ID - 2919, tracking no- YA[protected]IN

G

Ganapathy Chandran

from Cuddalore, Tamil Nadu

Apr 18, 2017

Dear sir,
i will order jeans combo 42 size but u sent 30 size, so please cancel my order

order id; 64661
order date;[protected]
regards
g.chandran
[protected]

A

ayusht509

from Allahabad, Uttar Pradesh

Apr 18, 2017

They are providing attractive advertisements on Facebook, so i had bagged their product and choose COD payment mode.

after that they provided me cheapest clothes.

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Address: Farrukhabad, Uttar Pradesh, 49935

Website: [email protected]

Hiii I m Rais khan.H.No 61 colonelganj Cantt Fatehgarh Dist Farrukhabad.209601.Mobil no-[protected]. My request you sir your product very low quality and size my very tight I hope return your product and receev my many 1300 please quick and I hope aceect my request yes next time your company product selact and chose but these thim not aceect your product please give me my mony cash.

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Address: 282001

Website: [email protected]

Dear Madam & Sir,

I bought your Jovial mart.com site four trousers his price is 1050 /- Rs and order no. - AWBI[protected] whose date 02/21/2017 . Color Black, Brown, Cream and khaki. I have got the courier this 4/03/2017 & time 12:00 Pm.
I opened it in front of the delivery man, I check in packet Black, Brown, Blue & Blue trousers found. i see check all trousers carefully black & blue paint chain are not proper close .

So I want it back the courier .please given full process of return the courier immediately.

+1 photos

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M

Manoj Sonsale

from Mumbai, Maharashtra

Apr 3, 2017

I have received 5 different colour shirts as per the order placed Order No 45973 size 42 the fitting is not proper too tight and color are different as per the order . So needs to replace by 44 or money to be return.

D

Dasharath Kanna

from Bengaluru, Karnataka

Apr 10, 2017

I orders 5 trousers...but that was not good quality so I want to return my product ...so please pick up my product which I orders

Return - Comment #2698997 - Image #0

S

Sonna

from Guwahati, Assam

Apr 11, 2017

Dear sir, i am girish,
I am alredy recive my product, which have rust and Back site is more holl. So please i want to return this.
Order id= 45629
Add= 9 janpath, Bapujinagahr, Bhubaneswar, 751009
PH=[protected]

G

Ganguneetu

from Lucknow, Uttar Pradesh

Mar 21, 2018

A combo of 3 cotton trouser of Rs.900 on 13.03.2019 But the quality of the product is very poor and rough ando color sizes are also deffer soI wants to Returns your bad quality product . My order no. is 14441
order date 13.02.2018 Iwants to my amount of rs.900 .Thanks

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Address: West Godavari, Andhra Pradesh, 534211

Website: www.Jovialmart.com

My name is Murali Krishna.i have ordered 5 shirts pack at cost of 1000 rupees..on www.jovialmart.com.Yesterday I received that order and when I am wearing that shirt is short in size...So take back that and replace with long size XL or exact 42 size...And I'm trying to contact you on your telephone numbers are [protected], [protected] are not working...So please call me once... Thanking you
Order no-38832.
Invoice no-HAL[protected].
Tracking ID-S[protected].
My contact no-[protected]

+2 photos

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Address: New Delhi, Delhi, 335001

My name pawan rajpal
I have a order 5 pieces trousers
I picked the parcel but quality is very poor I return the product and refund money
Order id 52684
Tracking no.S[protected]
Invoice no.HAL[protected]
AMOUNT 1250
Product quality is very bad and the not same the picture fitting is the not comfortable colour is very poor I will return the product

Mar 27, 2017

Complaint marked as Resolved

[email protected] Mobile no.9667331144

Jovial Mart customer support has been notified about the posted complaint.

Mar 27, 2017

[email protected]'s response Jayanta Paul
Mob [protected]

Mar 27, 2017

Updated by Pawan Kumar Rajpal My name pawan rajpal
I have a order 5 pieces trousers
I picked the parcel but quality is very poor I return the product and refund money
Order id 52684
Tracking no.S[protected]
Invoice no.HAL[protected]
AMOUNT 1250
Product quality is very bad and the not same the picture fitting is the not comfortable colour is very poor I will return the product

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P

[email protected]

from Medinipur, West Bengal

Apr 3, 2017

Agane and agane I request to Jovi Mart for money 1300+, Already sent bank details vide compani reference, Kindly refund money back as soon.

A

Angad Soni

from Basti, Uttar Pradesh

Apr 3, 2017

Asaoti Railway Station ke pass Bharat Colny desi sarab theka Ap ka jeans me Kat Laga huwa Keis on dilibari

R

Rabindra Mohanty

from Bhubaneshwar, Odisha

Apr 17, 2017

iam on line shopping your jovimart.com 5 nos troser receive this parcel but trouser quality very poor &fitting not comfotable please return the package
RABINDRA MOHANTY
plot no -377, sector 5, bhubaneswar, 751021
odisha
mob [protected]
order id 74424
invoice no-HAL[protected]
RS 1250

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Address: 146001

Sir,
Maine aap se 5 shirts mangwai thi, jinke colours alag alag batay gaye the, lekin unme se 2 shirts bilkul same colour (WHITE) ki hai or size v buhat shota hai, sabki finishing me v buhat kami hai, jesa dikhaia geya tha, vesa kush v nahi hai, ab ek to aap unka size change krke size 42 bhej de or finishing v ashi honi chahi a, iske liye mujhe kya krna hoga, kis adress pe aap ko courier kru, reply with immidate effect.
Tript Pal Saini,
[protected]@gmail.com
[protected],
Order No.ID 816,
AWB Number S[protected]

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Address: Fatehabad, Haryana, 125120

Website: JOVIAL MART (HALCYONKART)

My order id is 39337
order date[protected]
invoice no hal[protected]
invoice date 11/03/2017
my order is five 100% cotton shirts which colour is 1 royal vlue, 1dark vrown, 1maroon, 1vlack and 1 white vut there is 2 white shirts, favric is very silky, there is no cotton shirts and size is also short please change my order or give me my money refund

+2 photos

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Mar 23, 2017

Shibu Kuriakose Pullanniparackel's response 4 pants are in 30 size. I couldn't wear it. Pls . Send to me 4 pants according the order list.

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S

Shibu Kuriakose Pullanniparackel

from Bengaluru, Karnataka

Mar 29, 2017

I ordered 4 pants in size 38 size and 34 size But I received your package and get it only 30 size. So suddenly re pack another bundle in 2pants in 38 size and another 34 sizes.my mobile no. [protected]. Email I'd: [protected]@gmail.com

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Address: 244715

Sir/Madam

Reminder No - 3

I order 4 Jeans Product. I Received your Product today 14.02.2017. But the Product Very bad Quality and Jeans Size is not Compartible me. I want Return your Product and Received my Money. So Plz Send my Money on Urgent Basic.

Order Id - 125340
Order Date - 30.01.2017
Invoice No - HAL[protected]
Invoice Date - 04.02.2017 Time - 10:02:51

Regards
Deepak Chandra Chhimwal
[protected]

May 10, 2017

Complaint marked as Resolved

Jovial Mart customer support has been notified about the posted complaint.

Mar 22, 2017

Updated by chhimwaldeepak1983 Reminder

Please Update

Verified Support

Mar 24, 2017

Jovial Mart Customer Care's response HI SIR,

NO ISSUE YOU CAN SENT THE PRODUCT BACK TO US ONCE THE PRODUCT IS RECEIVED YOUR AMOUNT WILL BE REFUNDED. COURIER CHARGES HAS TO BE BEAR AT YOUR END.

FOR REFUND PLEASE PROVIDE YOUR ACCOUNT NUMBER, IFSC CODE OF YOUR BANK. ONCE PRODUCT RECEIVED YOU GET REFUND WITHIN 2 DAYS.

Mar 24, 2017

Updated by chhimwaldeepak1983 DEAR SIR

KINDLY PROVIDE US THE ADDRESS WITH CONTACT OR MOBILE NUMBER FOR COURIER ON URGENT BASIC. SO I CAN SEND THE PRODUCT BACK.

REGARDS
DEEPAK CHHIMWAL
[protected]/[protected]

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Address: Allahabad, Uttar Pradesh, 211003

Website: jovialmart.com

Sir maine 1 order kiya tha jiska order no. 54153 hai jiska invoice no.[protected] date[protected] hai sir isme colour jo maine dicide kiya tha woh nhi h cream Colour trouser k jagah blue aa gya h baki 3 trouser ka colour shi h but jo size maine likha tha 32 but woh size k sari nhi h sir[censored]sme 1 trouser 32 size ka hai baki usse kam h. Plz. request for u ise jaldi hi change karwa de.

Sumit Sahu
231 nai basti kydganj allahabad- 211003
[protected]@gmail.com
[protected]

+1 photos

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Mar 27, 2017

Pawan Kumar Rajpal's response I bought the 5 trouser but I not satisfied this product and I will return this product and refund the my money because trouser is very rough

Mar 27, 2017

Pawan Kumar Rajpal's response Mene 5 trouser 1250 rupees ke mangwaya the jo ki bilkul bakwas he kisi bhi tarah se sahi nahi he fitting bhi sahi nahi he kapada bhi raddi he kripya ise vapis bhejna chahta hu or apna paisa vapis chahta huu

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N

Nitinnayak

from Ahmedabad, Gujarat

Mar 21, 2017

There is size not comfartable so can you change my size no 32or there are two colors are same one color of black give me you replace your parcel

P

Pawan Kumar Rajpal

from Jamshedpur, Jharkhand

Mar 27, 2017

I bought 5 trouser amount is 1250
But I not satisfied is this product
This product is very rough and I want return the money back

Wrong product - Comment #2688944 - Image #0

S

[email protected]

from Mairwa, Bihar

Mar 28, 2017

I bought 4 trouser amount is 1050
But I not satisfied is this product
This product is very rough and I want return the money back
isse aap frod malum padte hai aapka koi no nahi lagta hai
aap makkar haai

Wrong product - Comment #2689882 - Image #0

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Address: North Goa, Goa, 403513

Website: [email protected]

I order 4nos of cotton trouser for rs1049 but you send polyster fabric trouser of very low quality which i want to return to you to get my valuable money back so plz send me a process to send you back by your reputed courier sevice my order id is71553, invoice no is HAL71553, order date is[protected] and invoice date is[protected] and also colour of all trousers are very differant

May 11, 2017

Complaint marked as Resolved

Jovial Mart customer support has been notified about the posted complaint.

Verified Support

Mar 18, 2017

Jovial Mart Customer Care's response HI SIR,

NO ISSUE YOU CAN SENT THE PRODUCT BACK TO US ONCE THE PRODUCT IS RECEIVED YOUR AMOUNT WILL BE REFUNDED. COURIER CHARGES HAS TO BE BEAR AT YOUR END.

FOR REFUND PLEASE PROVIDE YOUR ACCOUNT NUMBER, IFSC CODE OF YOUR BANK. ONCE PRODUCT RECEIVED YOU GET REFUND WITHIN 2 DAYS.

Mar 21, 2017

Kooger Eesh's response I want 34 size jeans pant

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K

Kooger Eesh

from Puttur, Karnataka

Mar 27, 2017

I want 34 size jeans pant but the pant size is 32 that's why I return the Jeanswer pant

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Address: 391520

My order id 36470 dated 24 /2/2017 for combo jeans of sizes 36 inch. but ou send the size 28 inch ladies jeans. i talked to your customer care official about the size during our talk, despite this, you people are very irresponsible, and making public fool, within 15 days i want to get my product back, or refund, you have to pick this products at your own cost, otherwise i may complaint at consumer protection cell in this regard

m contact -[protected]

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R

Rahul Kanade

from Delhi, Delhi

Mar 16, 2017

Invoice no hal[protected]
invoice date 3.7.2017

Wrong product received - Comment #2681055 - Image #0

D

Dr. sushil kumar

from Nagram, Uttar Pradesh

Mar 18, 2017

Sir mera order no. 54153 Invoice no. HAL[protected] hai jisme maine 4 trouser Purchase kiya tha jisme Colour (Blk, dark brown, Cream & Khakhi) tha Size 32 thi. jisme hme 32 size k 1trouser hi mili baki usse Small thi Or Cream Colour k jagah blue de diya gya h Please ise jaldi hi change karwa de ya money retutrn karwa de.

Sumit Sahu

231 nai basti kydganj allahabad
[protected]@gmail.com
[protected]

D

Dinesh kshatriya

from Delhi, Delhi

Mar 21, 2017

I want to return my product & Cash back
My oder id is 35106
Oder date 09/03/2017
Invoice no HAL[protected]

Wrong product received - Comment #2684377 - Image #0

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Address: Paschim Medinipur, West Bengal, 721101

Website: JOVIAL MART PVT. LTD

I received the courier product jeanscombo9denim fabric i 32 tracking no: i[protected] (Dotzot.in) dated 06.03.2017. Order id 35646 order date:[protected] with invoice no: hal[protected], dated: 02/03/2017 10:02:52 amount of rs 1300, the product not fitted leg size too short. Not fit/enter in my thye and leg and quality not good too. So i want to request to return the product and back the money rs - 1300 as soon as possible. Mobile no – [protected] / [protected] (Bellow bank details)
State bank of india ac no - [protected]
Name : jayanta paul, ifsc code : sbin0000132 branch code : 132 (Rabindra nagar, lic more, midnapore)

Thanks & regards
P. C. C eye care (Near spandan hospital)
C/o – jayanta paul
At – rabindra nagar, p. O – midnapore
P. S – kotwali, dist – paschim medinipur
Pin – 721101 (West bengal)

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I

[email protected]

from Ankola, Karnataka

Mar 21, 2017

Plaese refund or send me 38 size jeans as i have ordered..order id76291..invoice HAL[protected] dates 27/2/2017...DrPRAVEENKUMAR THEKKOOT THRISSUR KERALA
680711

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Sir
I will order in jeans combo in size - 34
I reseved 06.03.2017
Order no : 50439
Order date : 22.02.2017
Invoice no : HAL[protected]
Invoice date : 01.03.2017
Sir the jeans in size verient not comfortable fitting in please order in 34 inch please return to next size 36 inch please deliverd or payment return please inform in my mobile no : [protected] & mail Id gk.[protected]@gmail.com.
Thank you

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M

[email protected]

from Pune, Maharashtra

Mar 13, 2017

Still awating for the reply

S

[email protected]

from Nagpur, Maharashtra

Mar 21, 2017

Please cancel my order no.77612 Dated. 20.02.2017. I want to return it. The fabric that is used is of very poor quality. And size is also not fit to me. Kindly return it immediately.

A

Arun kunar

from Coimbatore, Tamil Nadu

Mar 21, 2017

Jovial Mart — Order return. What refund back

I have returned the goods to the address if the jovial Mart. I don't get my refund yet. Please help

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Address: Chittorgarh, Rajasthan, 312021

Website: [email protected]

Dear Madam & Sir,

I bought your Jovial mart.com site four trousers his price is 1050 /- Rs and order no. - AWBI[protected] whose date 02/21/2017 . Color Black, Brown, Cream and khaki. I have got the courier this 4/03/2017 & time 12:00 Pm.
I opened it in front of the delivery man, I check in packet Black, Brown, Blue & Blue trousers found. i see check all trousers carefully black & blue paint chain are not proper close .

So I want it back the courier .please given full process of return the courier immediately.

find the attachment

Thanks & Regards

Rajkaran Yadav

Mob.- [protected]

+5 photos

Apr 27, 2017

Complaint marked as Resolved

I AM WAITING FOR REPLY YOUR SIDE

Jovial Mart customer support has been notified about the posted complaint.

Verified Support

Mar 06, 2017

Jovial Mart Customer Care's response HI SIR,

NO ISSUE YOU CAN SENT THE PRODUCT BACK TO US ONCE THE PRODUCT IS RECEIVED YOUR AMOUNT WILL BE REFUNDED. COURIER CHARGES HAS TO BE BEAR AT YOUR END.

FOR REFUND PLEASE PROVIDE YOUR ACCOUNT NUMBER, IFSC CODE OF YOUR BANK. ONCE PRODUCT RECEIVED YOU GET REFUND WITHIN 2 DAYS.

Mar 08, 2017

Updated by Raj Karan Yadav Dear Sir,

As per your below mail I will sent our account detail.

ACCOUNT NUMBER - [protected]
NAME- RAJKARAN YADAV
BANK - STATE BANK OF BIKANER AND JAIPUR, CHANDERIYA, CHITTORGARH
IFSC CODE - SBBJ0010325

Thanks & Regards

Rajkaran Yadav

Mob.- [protected]

Apr 23, 2017

Updated by Raj Karan Yadav Dear Sir,

I HAVE SENT YOUR COURIER RETURN ON 18/04/2017 AT 09.38 AM & PLEASE ARRANGE MY MONEY I BUY THE YOUR PRODUCT . YOUR PRODUCT IS DEFECTED . I ALSO PAY THE CHARGE OF EXTRA 138 RS OF RETURN THE COURIER .PLEASE ARRANGE MY MONEY URGENT.

As per your below mail I will sent our account detail.

ACCOUNT NUMBER - [protected]
NAME- RAJKARAN YADAV
BANK - STATE BANK OF BIKANER AND JAIPUR, CHANDERIYA, CHITTORGARH
IFSC CODE - SBBJ0010325

Thanks & Regards

Rajkaran Yadav

Mob.- [protected]

Apr 25, 2017

Updated by Raj Karan Yadav Dear Sir,

Please refund my money other wise i will open the case for consumer court for your poor product & service .

your product is poor & same color product given him .

Apr 26, 2017

Updated by Raj Karan Yadav Dear sir,

Please reply my mails. i will waiting of your side reply otherwise i will suitable action on you.

Thanks & Regards

Rajkaran Yadav

Mob.- [protected]

Apr 26, 2017

Updated by Raj Karan Yadav Dear Sir,

I will return our courier as per your mail & waiting more than two days. no reply and no money back in my account . i will once more request you please return my money and reply my mails otherwise i will taken action .
Thanks & Regards

Rajkaran Yadav

Mob.- [protected]

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Address: Ahmednagar, Maharashtra, 414003

Dear Sir/ madam
I am sanjay siddam. I am already send you a mail of my complent on 02/03/2017.i have to return my order.please send your Representative to collect a cotton jeans 03. Returened my amount Rs=900/-

ORDER DETAIL
product=cotton jeans 03
order ID=72967
Order date=19/02/2017
invoice no=HAL[protected]
INVOICE date=19/2/2017
order received on 01/03/2017

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Mar 02, 2017

Updated by Sanjay Siddam my contact no. [protected]. you are requested pl resolve on urgent basis

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A

Ajinder Bagga

from Morena, Madhya Pradesh

Mar 2, 2017

Not satisfy with the product and know want to return.
Order ID.- 73292

Order no. 72967 dt. 19.02.2017 cotton jeans 03 nos - Comment #2671339 - Image #0

S

Smrafi

from Coimbatore, Tamil Nadu

Mar 13, 2017

Ordered 4 denims I received the order on 11 march. But the quality of the product is not good and colour is also totally different as it was shown.this is not less than a fraud.also the return policy is fake. Cant find it on the website.but it wad mentioned that the product can be returned
send contact number

Order no. 72967 dt. 19.02.2017 cotton jeans 03 nos - Comment #2678362 - Image #0

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Address: Indore, Madhya Pradesh, vanpure

Dear
Sir
The product are not in my size please replace my size 30 to 34 .
The product are not a mach of colour in my ordar please replace colour and product in replace in within 2 days.
Order id 74813
Order date[protected]
Invoice no. HAL[protected]
Invoice date[protected]:12:57
My contect no [protected]
Neme Jitendra Vanpure. [protected]@gmail.com

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R

Roushan Aryan

from Mamit, Mizoram

Mar 3, 2017

Sir,
I have received the package of 5 shirts in 1000. But it is of very low quality. So, please return it and cash back to me.

S

Sanjay Siddam

from Pune, Maharashtra

Mar 7, 2017

I had order 3 jeans @ Rs. 899.00 but the products not received as per order

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Address: Kanpur, Uttar Pradesh, 208022

The product is not as per pics which was shown in advertisement. So kindly return it and make refund it. I recevied my order today. But unfortunately it is not as per posted pics which was I seen in your home page. In pics all trausers was looking cotton based. But in real these are different. One more important thing is that trausers are not proper size.

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Mar 04, 2017

Khalid Bashir's response Jovial Mart — Blk, Dark Brown, light brown, Khakhi Trouser4
Khalid Bashir on Mar 4, 2017
Dear
Sir
The product are not in my size please replace my size 32 to 34 .
The product are not a mach of colour in my ordar please replace colour and product in replace in within 2 days.
Order id 75354
Order date[protected]
Invoice no. HAL[protected]
Invoice date[protected]:34:59
My contect no [protected]

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R

Rajeev Vora

from Bhuj, Gujarat

Mar 6, 2017

I Purchased 5 shirts combo of XL size are too fit. I can't wear it. ORDER ID is 38942.customer name is Rajiv Cora from Bhavnagar (GUJARAT).
please take it back and refund Rs. 1000 at earliest

K

Khalid Bashir

from Leh, Jammu and Kashmir

Mar 10, 2017

I want Exchange the 4 trousers bcoz it is not fit and is not completely 32 size I am khalid Bashir contact no [protected] order no 75354 invoice no HAL[protected], invoice date 25 jan 2017 from Govt. Rental college srinagar 190010. These 4 trousers recieved on 4.march 2017 kindly exchange into 34 size. Or refund my money. Thankyou

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Address: Mumbai City, Maharashtra, 400009

Website: www.jovilamart.com

Order No I[protected]

I have bought 4 jeans of 38 inch from the Jovial Mart, but the same in not fitting me hence want to retun them.

I had already send the email to [protected]@gmail.com on Feb 26, 2017 and reminder on Feb 28, 2017. but no response from them.

please look into the issue and resolve at the earliest.

Regards
Mohammed Sadique
+91-[protected]

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Address: Mumbai City, Maharashtra, 400070

Website: Jovial mart.com

Dear mart,
I had purchased your product and it received on 13:00 hours.I ordered 34 size and you sent 30 size.and as you mentioned in images product quality is very bad. So please refund my money back.my Oder details as below.
Order I'd:37856
Order date: 16/2/16
Invoice no: HAL[protected]
MY mobile no:[protected]

Please refund it immediately.

Thanks and best regards
Khalid Patel

+1 photos

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Address: Jaipur, Rajasthan, 302004

Website: www.consumercomplaints.in

Jovial Mart — Jeans combo

2 Reviews
Pr Pramendra Singh Tanwar on Feb 16, 2017
Submit a Complaint
Dear team.I'm purchase combo jeans article... which order id no 92559 and tracking no.[protected] invoice no. HAI[protected] date 11 02 2017 amount of rupees 1300..the product not fittet of me.not fitt in my thye.. and quality not good too..and i wanted to returned of yours..pls make sure and contact me how to im return...regards pramendra singh tanwar no. [protected]..adress.. shree laxmiram ji ka bagh opp dadabari jain mandir moti doongari road jaipur..302004 sbbj ac no.[protected] ifsc code SBBJ0010022 branch Adrash nagar jaipur

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N

Nandani Meena

from Raipur, Chhattisgarh

Mar 1, 2017

It is not in which colour which I selected brand is so local sizes issue also

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