[Resolved] Junglee Rummy — I didn't get promo balance

Ashok54188

from Hyderabad, Telangana

Address:	Mumbai City, Maharashtra, 515408
Website:	jungleerummy.com

I am Ashok, my paytm number is [protected], I'm using paytm wallet for paying to junglee rummy using JRPAYTM50 promo code for getting 50 rupees cash back within 3 days, but I didn't get any cash back, so please respond for my complaint, my gmail address is [protected]@gmail.com, I'm waiting for your reply...I hope that my money get return...Thanks for paytm

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Feb 10, 2017

Complaint marked as Resolved

Junglee Rummy customer support has been notified about the posted complaint.

Verified Support

Feb 06, 2017

Junglee Rummy Customer Care's response Dear Ashok,

Greetings from Junglee Rummy.

We tried contacting you in reference to your queries however could not get through.

Additionally we'd like to inform that the PAYTM offer was only valid on your First Deposit to your Junglee Rummy Account, however the deposit of Rs. 100 made by you was your second deposit. Please go through the link https://goo.gl/jOkVcu to understand more about the offer.

We request you to give us a convenient time to talk to you so that we can assist you further.

Do mark this query resolved in case we have been able to answer all your queries.

You may send us an email from your registered email-id to [protected]@jungleerummy.com else you may call us between 10:30 AM to 7:00 Pm between Monday to Friday.

Regards
Team Junglee Rummy
+[protected]:30 AM to 7:00 PM)

Verified Support

Feb 09, 2017

Junglee Rummy Customer Care's response Dear Ashok,

Greetings from Junglee Rummy.

We understand that our team got in touch with you today and all your queries are resolved. You are requested to mark this complaint resolved if we have been able to resolve your queries to your satisfaction.

For further queries related to your account you may send us an email from your registered email-id to [protected]@jungleerummy.com else you may call us between 10:30 AM to 7:00 Pm between Monday to Friday on +[protected].

Regards
Team Junglee Rummy
+[protected]:30 AM to 7:00 PM)

Feb 09, 2017

Updated by Ashok54188 My problem resolved successfully. Thanks for junglee rummy for such a Gud and very fast response

Verified Support

Feb 10, 2017

Junglee Rummy Customer Care's response Dear Ashok,

Greetings from Junglee Rummy.

Thank you for your acknowledgement!

We are always available for your assistance and for any queries related to your account please send us an email directly on [protected]@jungleerummy.com

Thank you for your time!

Regards
Team Junglee Rummy
+[protected]:30 AM to 7:00 PM)