Jupiter Hospital — refund of security deposit of rs 5000/-

Guru92

from Pune, Maharashtra

Aug 18, 2019

Address: Baner pimple- nilakh rd, pune, Pune, Maharashtra

Hi,
My name is kiran tapkir.
I underwent pcnl surgery in jupiter hospital on 08/07/2019 to 12/07/2019 and my hospitalization bill was settled under insurance policy. However, i have not received my rs 5000 which i paid as a deposit. Hospital staff had promised that it will refunded once bills are cleared by insurance company but it has not refunded it.

Please help me get refund asap

Mob no [protected]

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Jupiter Hospital customer support has been notified about the posted complaint.

Aug 18, 2019

Updated by Guru92 PFA bill reciept

Verified Support

Aug 20, 2019

Jupiter Hospital Customer Care's response Dear Mr. Tapkir, we sincerely regret the trouble you've faced. Please be informed that due to water logging in our hospital, our systems were not functioning, and hence we could not update the billing details. Your refund has been initiated on 17/08/2019. We trust that our TPA has spoken to you regarding the matter. Feel free to get back to us or call on [protected] for any other assistance you require.

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Comments

Jupiter Hospitals

from Mumbai, Maharashtra

Aug 19, 2019

Dear Mr. Tapkir, we sincerely regret the trouble you've faced. Please be informed that due to water logging in our hospital, our systems were not functioning, and hence we could not update the billing details. Your refund has been initiated on 17/08/2019. We trust that our TPA has spoken to you regarding the matter. Feel free to get back to us or call on [protected] for any other assistance you require.